Frequently asked questions

theKrew is a fully autonomous AI agent. It doesn’t give you suggestions and wait around — it actually does the work. It researches your market, writes your emails, publishes your social posts, finds and contacts leads, manages your ad campaigns, and reports back on results. See all 30+ services.

theKrew learns your voice from your website, your LinkedIn, and your feedback. The more it runs, the more it sounds like you. It continuously self-corrects based on what gets engagement and what doesn’t. You can review content if you want, but most clients let it run and check the daily reports instead.

Yes. theKrew runs continuously — overnight, on weekends, on holidays. While you’re sleeping, it’s researching leads, drafting content, and following up with prospects. You wake up to a daily report of everything that happened.

If you have a website and LinkedIn, theKrew pulls most of what it needs automatically during onboarding. From there, it’s self-learning — it studies your market, tracks what content performs, analyzes which leads convert, and continuously adjusts its approach. It doesn’t wait for you to tell it what to do. It figures it out and keeps getting better.

Flag it in the chat and theKrew will pivot. It learns from corrections and adjusts its approach going forward. That said, theKrew is designed to self-correct based on performance data — if something isn’t getting results, it changes direction on its own without waiting for you to notice.

Yes, and that’s by design. theKrew is built to be fully autonomous — self-learning, self-researching, and self-pivoting. It works best when you let it run. That said, for outbound emails and paid ads, you have the option to require manual approval if you prefer. Most clients start with approvals on and turn them off once they see the quality.

Four levels: Full Auto (runs and reports in your daily digest), Auto + Notify (runs and sends you an alert with an undo window), Propose + Approve (drafts and waits for your OK), and Advisory Only (recommends but takes no action). You set these per task and per channel. Our recommendation: start with Full Auto on everything and dial back only where you feel you need to. theKrew is designed to operate independently.

Just say so in the chat. Tell theKrew to “stop the outreach campaign” or “shift focus to social” or “change the tone to be more formal.” It adjusts immediately.

Yes. Your data is encrypted in transit (TLS 1.2+) and at rest (AES-256), and we don't share your leads, content, or business information with other customers. You own your data and can export or delete it from Settings \u2192 Account at any time. We rely on a vetted set of subprocessors (Stripe, Clerk, Vercel, Supabase, OpenAI, Anthropic, Instantly, etc.), each bound by a Data Processing Agreement, listed in full in our Privacy Policy. We do not train AI models on your private content without explicit opt-in.

You can request access, correction, deletion, or a portable export of your personal data. Email hello@thekrew.ai and we'll respond within 30 days. California residents have the same rights under CCPA, plus a right of non-discrimination \u2014 exercising any of these rights will not affect the price or quality of service you receive. Full details and the legal basis for each right are in our Privacy Policy.

Your account data is retained for 30 days after cancellation in case you reactivate, then permanently deleted. Backups are overwritten within 90 days. Some transactional logs (payment records via Stripe, transactional email logs) are retained longer where required by tax or audit law \u2014 typically up to 7 years. The full retention schedule is in our Privacy Policy.

The Starter plan is $99/month and includes all 13 features, 3 channels, and 100 AI actions. If you need more channels, more actions, or team seats, the Growth ($249) and Scale ($499) plans have you covered. See all plans.

No. The price you see is the price you pay. No setup fees, no per-email charges, no surprise bills. If you want to run paid ads (Facebook, Instagram, Google), that ad spend is billed by the platform based on the daily budget you set. Ads run inside your own ad accounts via a one-time OAuth connection — your pixel, audiences, and data stay with you, and you never have to open Meta Ads Manager or Google Ads UI.

You pick a plan and enter payment info. If you don’t, your account pauses — nothing gets deleted, but theKrew stops working until you subscribe.

Not yet. We’re starting with monthly plans to keep things simple. Annual discounts are on the roadmap.

We’re building integrations, but the whole point of theKrew is that you don’t need other tools. The platform handles outreach, content, social, ads, CRM, and analytics all in one place. That said, we plan to support data import/export and webhook integrations.

Email, LinkedIn, Instagram, and Meta (Facebook) for organic posting and outreach. LinkedIn includes weekly posts in your voice plus weekly connection recommendations (5 high-value prospects per set). For paid advertising: Meta (Facebook + Instagram) and Google Ads. SMS is on the roadmap. See all features.

Yes. CSV upload is supported. You can also have theKrew find new leads that match your ideal customer profile.

Those three tools alone cost $200–400/month and you’re still the one connecting them, writing the copy, and managing the workflows. theKrew replaces all three (and more) for $99/month, and runs the whole operation for you. See the full comparison.