Privacy Policy

1. Who We Are

theKrew.ai ("theKrew," "we," "us," or "our") is an AI-powered sales and marketing platform operated by Tuple Technologies. Our website is located at https://thekrew.ai. For any privacy-related questions, contact us at hello@theKrew.ai.

2. Information We Collect

Information you provide directly:

• Email address (when you join our waitlist or sign up)
• Name (if provided)
• Business information (website URL, LinkedIn profile, industry)
• Payment information (processed securely through our payment provider — we do not store card details)

Information collected automatically:

• IP address
• Browser type and device information
• Pages visited and time spent on our site
• Referring URL and UTM parameters
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services
• Process your waitlist registration and account creation
• Send you service-related communications (account updates, product launches)
• Run and optimize marketing campaigns on your behalf (when you are a customer)
• Analyze website usage to improve our site and user experience
• Comply with legal obligations

4. Analytics and Tracking

We use Google Analytics 4, Ahrefs Analytics, and similar tools to understand how visitors use our website. These services collect anonymized usage data including pages visited, session duration, and traffic sources. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. Cookies

Our website uses cookies and similar technologies to analyze traffic, remember preferences, and improve your experience. You can control cookies through your browser settings. Disabling cookies may limit some site functionality.

6. How We Share Your Information

We do not sell your personal information. We may share your data with:

• Service providers: Companies that help us operate our platform (hosting, email delivery, analytics, payment processing)
• Advertising platforms: When running ad campaigns on your behalf, we share necessary data with Meta (Facebook/Instagram) and Google Ads through our managed ad accounts
• Legal requirements: When required by law, court order, or government request

7. Data Security

Your data is encrypted at rest and in transit. We use industry-standard security measures to protect your information. We do not share your leads, content, or business information with other customers. You own your data.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide services. If you cancel your account, we delete your data within 30 days, except where retention is required by law. Waitlist data is retained until you unsubscribe or request deletion.

9. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, email us at hello@theKrew.ai. We will respond within 30 days.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will delete it promptly.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this privacy policy or how we handle your data, contact us at:

theKrew (a product of Tuple Technologies)

Email: hello@theKrew.ai

Website: https://thekrew.ai